Returns & Exchanges
We want you to be fully satisfied with your Cricket Australia gear, which is why we offer a 30-day return window for items in original condition. Whether it's a sizing issue or a change of heart, our streamlined process ensures you can get back to the game as quickly as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items with all original tags attached into their original packaging or a secure mailing satchel to prevent damage during transit.
Affix Shipping Label
Generate and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
Drop Off and Track
Lodge your parcel at any Australia Post location and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing